092: The parent attention economy

Do you find yourself declaring that “parents just aren’t paying attention anymore”? Attention has become one of the most valuable resources of the digital age. It is not given automatically; it must be earned. We discuss how you can overcome the barriers to effective parent communication and give you seven ways to earn their attention.

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091: Value propositions and your perceived value

When faced with a choice, how do prospective parents determine the value of your school? Is their perception different from the reality? Your answers to these questions can make or break your enrolments. We highlight the importance of your value proposition and give you the tools to influence and manage your perceived value, leading to greater enrolment success.

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090: Outsourced or in-house?

Should school Heads look to have all their communication and marketing needs serviced by their own in-house team, external providers or a combination of both? In this episode, we draw on imageseven’s methodology to assist you in making the best decision for your school’s unique circumstances.

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086: Five branding pitfalls to avoid

The competition is getting tough, enrolment enquiries are stalling or your school doesn’t stand out anymore … it’s time to rebrand, right? Wrong. In this episode, we discuss the damage a misguided attempt can do, along with what you need to consider before embarking on a rebrand.

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085: Your job – be inspiring

It’s not in the formal job description, but inspiring your communications and marketing team is vital to your success. How do you go about such a task when you are not a professional marketer yourself? Spoiler alert: the key is to be inspired yourself. We discuss how to do that and give you tools to be both inspired and inspiring.

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084: Listening online – interview with Rhianna Busler

“Your brand is what other people say about you when you are not in the room,” Amazon’s Jeff Bezos has been quoted as saying. But how do you know what that is? In this interview, Meltwater’s Client Strategy Manager, Rhianna Busler, discusses how they collect and analyse online news and social media to find out what others are saying about you, along with what you can do about it.

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083: Moonshot

What does sending a man to the moon have to do with independent school marketing? How can Heads lead their school’s customer experience initiatives with few established reference points? We look at five reasons why NASA’s moonshot was successful and why the efforts of school Heads to create and sustain meaningful improvements in their customer experience often fail.

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082: Future directions for enrolment – interview with Phil Cook

Phil Cook has 28 years’ experience in the tertiary education sector, most recently as Vice President for Enrolment at Lee University in Tennessee. In this interview, the newly appointed Executive Director of the North American Coalition for Christian Admissions Professionals shares his considerable wisdom on the trends emerging in education marketing, communication and enrolments, and what they mean for Australian school Heads.

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081: Just get us out there!

When your Board suggests you solve your school’s enrolment challenges by “just getting us out there,” you know it is not that simple. In this episode, we discuss why and give you a step-by-step framework for explaining it.

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